Shenzhen Antai Hongye Technology Co., Ltd. made the following after-sales service commitments for the sold products:
I. After-sales service object:
1. The after-sales service promised by our company is only applicable to the products delivered by our company.
2. The product after-sales service promised by our company is only applicable to the full range of brand products sold by our company within the territory of the People's Republic of China.
Second, the way of after-sales service:
1. Technical service: If you encounter any technical problems in the process of using our products, you can seek technical support services by telephone, and our professional technicians will answer all kinds of technical problems encountered in the process of using our products for you.
2. Product service: The company provides free warranty service for the products sold within the warranty scope, and provides lifelong maintenance service after the warranty period ends.
III. Detailed rules for after-sales service:
Distribute inspection certificate and proper instruction manual for products to ensure that users can correctly install and use our products.
Our company guarantees that all products sold are produced and inspected according to relevant national standards, and unqualified products will never be sold.
Users raise quality objections to our products, and the company guarantees to make handling opinions within 24 hours after receiving the objections from users. The product quality problems and processing results of each user feedback will be archived.
Our company guarantees to sell our products, and we can enjoy a 3-year free warranty.
During the product supply commitment period, our company guarantees that the commonly used products will be ready within 48 hours after receiving the customer's request.
During the product supply commitment period, our company guarantees that all maintenance parts will be repaired within 48 hours from the date of receipt.
Shenzhen antai hongye technology co., ltd
After-sales service hotline: 18682184201